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FAQ

Questions, answered.

Everything you need to know about Roots — before you get started.

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Is Roots right for me?

Who is Roots built for?

Anyone who owns or manages a home. Whether you're hands-on with repairs or prefer hiring everything out, Roots helps you stay organized, on schedule, and on top of your home's history.

My home runs pretty smoothly — do I still need this?

The homes that run smoothly usually have a system behind them. Roots is that system — it keeps the routine stuff on track so it stays that way.

I already track things in notes or a spreadsheet. What's different?

Roots is purpose-built for homes, so it does things a general tool can't: scheduled reminders, seasonal checklists, project history, and value tracking — all connected in one place.

Is Roots useful even without big projects going on?

Most of Roots' value comes from the everyday stuff — seasonal checkups, recurring reminders, keeping a record of what's been done. That's what quietly saves you time and money over the long run.

What does Roots actually do?

What's the core thing Roots helps me with?

Three things: keeping maintenance on schedule so nothing slips, organizing your home's history so you always know what was done and when, and tracking how improvements affect your home's value over time.

How does Roots know what my home needs?

You share a bit about your home — its age, systems, and location — and Roots builds a maintenance plan around that. On Pro, AI-powered suggestions get more tailored the more you use the app.

Can I share it with a partner or contractor?

Yes. Plus lets you share with up to 4 household members, and you can give contractors read-only access to specific projects without them needing a full account.

What if I have more than one property?

All your properties live in one account. Plus supports up to 3 and Pro supports unlimited.

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Pricing & commitment

What do I get for free?

The Free plan covers the basics: up to 5 tasks, simple reminders, and 1 property. It's a great way to get a feel for Roots before committing to anything.

What's the real difference between Free and Plus?

Free is great for getting started. Plus removes the limits — unlimited tasks, unlimited history, smart scheduling, and up to 3 properties. Most homeowners find Plus is the version that fits how they actually live.

Is there a trial? What happens when it ends?

Plus comes with a 14-day free trial. If it's not for you, you drop back to the Free plan automatically — your data stays intact.

Can I cancel anytime?

Yes, anytime. No annual lock-in on monthly plans, and no hoops to jump through.

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Getting started

How long does setup take?

Most people are up and running in under 10 minutes. No imports, no data prep — just start with what you know and build from there.

What if I don't have all my home's details handy?

No problem. Roots is useful from day one with basic information and gets more powerful as you fill things in over time.

Will there be an iOS and Android app?

Yes. Roots is web-first, with native iOS and Android apps following shortly after beta.

I requested early access — what's next?

You'll get an email when your invite is ready. Feel free to check-in at support@livewithroots.com if you'd like more details.

Ready to get started?

Join homeowners who use Roots to stay on top of their biggest investment.