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FAQ

Questions, answered.

Everything you need to know about Roots — before you get started.

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Is Roots right for me?

Who is Roots built for?

Anyone who owns or manages a home. Whether you're hands-on with repairs or prefer hiring everything out, Roots helps you stay organized, on schedule, and on top of your home's history.

I already track things in notes or a spreadsheet. What's different?

Roots is purpose-built for homes, so it does things a general tool can't: scheduled reminders, seasonal checklists, project history, and value tracking — all connected in one place.

Is Roots useful even without big projects going on?

Absolutely. Use Roots for the everyday stuff such as seasonal checkups, recurring reminders, keeping a record of what's been done. That's what quietly saves you time and money over the long run.

What does Roots actually do?

What's the core thing Roots helps me with?

Three main things: keeping maintenance on schedule so nothing slips, organizing your home's history so you always know what was done and when, and tracking how improvements affect your home's value over time.

How does Roots know what my home needs?

You share a bit about your home — its age, systems, and location — and Roots builds a maintenance plan around that.

Can I share it with a partner?

Yes. Plus lets you share with up to 4 household members, and Pro supports unlimited members.

What if I have more than one property?

Plus supports up to 3 properties. Pro supports unlimited properties.

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Pricing & commitment

What do I get for free?

More than most people expect. Unlimited tasks, unlimited recurring maintenance reminders, and your full repair history with receipts and warranties. Up to 5 projects, on one home, for one person, with no card.

What's the real difference between Free and Plus?

Scope, not the core. Tasks, reminders and history are already unlimited on Free. Plus adds sharing with up to 4 household members, unlimited projects, up to 3 homes, monthly home value updates, the assistant and CSV export.

Is there a trial? What happens when it ends?

Plus and Pro both come with a 7-day free trial. If it is not for you, you drop back to the Free plan automatically and your data stays intact.

Can I cancel anytime?

Yes, anytime. No annual lock-in on monthly plans, and no hoops to jump through.

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Getting started

How long does setup take?

Most people are up and running in a few minutes. No imports, no data prep — just start with what you know and build from there.

What if I don't have all my home's details handy?

No problem. Roots is useful from day one with basic information and gets more powerful as you fill things in over time.

Is there an iOS or Android app?

Yes. The iPhone app is live on the App Store, and Roots runs in any browser. Android is on the way.

How does Roots estimate my home's value?

From recent comparable sales near you, weighted toward homes in your own town and of a similar size and age, then adjusted for the projects you have completed and how well the home has been kept. It is our own model rather than a resold estimate, and it covers US homes today.

Ready to get started?

Join homeowners who use Roots to stay on top of their biggest investment.